Services

OVERVIEW

Beyond Cables — Complete Solutions at Sea and on Land

At Prysmian, we go far beyond cable manufacturing. From selecting the right cable to providing connectors and post-installation support, we deliver end-to-end solutions. Just like our state-of-the-art cable-laying vessel Mona Lisa, we’re built to navigate complexity and deliver excellence — wherever your project takes you.

Selection tool


SERVICES

CableApp

If you want to make a cable calculation easily and properly, use our Cable App.

You no longer have to search in cable calculation tables because the built-in cable calculation module provides the right advice.

VIDEO

Alesea

Smart Virtual Assistant

 

Alesea is a smart device installed on your cable drums, connected to cloud infrastructure for storage and processing, and an intuitive web platform. An integrated GPS locator, sensors and mobile communications give you near real-time access to information regarding cable drum location, potential theft and tampering, drum use and available cable volume and type.

Get in contact with the Draka helpdesk

Our Draka helpdesk has been there for you for more than 115 years! 

Our technical helpdesk is specialized in supporting your installations and solving technical problems. 

You can contact us for help with cable calculations and selections, CPR advice, technical advice and other technical issues. 

Our helpdesk staff is available to provide assistance by telephone or email and aim to resolve issues quickly and efficiently. 

Call us at: 088-808-4808 

Or send an email to: [email protected]

 

 

 

CLICKFIT

Cable Accessories

In addition to our core solutions, we also offer a full range of cable accessories under our ClickFit line.

 

ClickFit products are designed to make your installations faster, cleaner, and more reliable.

Drum Return

Each Draka reel has a sticker (wooden reels) or plate (plastic reels) attached with a QR code. The QR code links to the special Draka Reel Return page.

Here you can easily select the wholesaler where you bought the cables. Then you fill in the form and the return service is activated.

Selection Cards

In addition to our selection tools, we also offer selection cards. These are useful tools that help you find the right cable quickly and easily.

They contain overviews of our various product families with associated article numbers and alternatives.

EPD's (Environmental Product Declaration)

Our environmental product declarations provide information about the environmental impact of our various products throughout their life cycle. 

These documents contain data on the production, use, and end of life of the products, including the potential for reuse or recycling. 

You can find and download our various EPDs via the button below:


 

DECLARATION OF PERFORMANCE

DoP

With the help of the DoP number you can download performance declarations (DoPs). The DoP number can be found on the product label and in many cases it is also printed on the cable. Click Here for more information about DoPs. It is possible to enter multiple numbers, the values must be separated by a semicolon (;) or 'tab'

No DoP found? Please contact Customer Care at 088-8084450 or send a mail to [email protected]. Possibly DoP is available in another repository. If so we will send the right DoP.